Refunds

Your money back, and exactly how.

Before launch: a full refund any time, for any reason, even if you’ve been using StrewHub. We’ll email you the launch date at least 30 days ahead.
For 30 days after launch, or after you join if that’s later: a full refund, for any reason.
If StrewHub hasn’t launched by March 31, 2027: we refund you in full automatically. You don’t need to ask.
After that, cancel any time and you won’t be charged again.
A full refund also ends your founding-family place, including the founding price.
How to ask: use the refund link in your receipt email, or write to hello@strewhub.com. We process refunds through Stripe within 2 business days. Your bank may take 5 to 10 business days to show it.

Founding terms

From the day you join, you can log in and use StrewHub while it’s being built, at no extra cost.
Your $15 covers your first 3 months, starting at launch, or the day you join if that’s later. We email you the launch date at least 30 days ahead.
After that it continues at $15 a month on the same card, every child included. We email you 7 days before the first charge, and you can cancel any time.
The first 100 founding families keep $15 a month for as long as their plan stays active, even if the price goes up at launch. The price is locked; the AI allowance that comes with the plan can change (see the Terms). If you cancel and come back later, you pay the price at that time.
There’s no cap on founding families. The first 100 also get a founding-family badge.